If you check that there is a fault with an item or wrong item you have received, please let us know straight away through our customer service team.
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And remember to check your SPAM/JUNK folder if you do not receive a reply in 3 days.If you have any questions about the shipping of your order, please feel free to contact us. We sincerely suggest you add us to your email list so that you can get confirmation about your order from us. You can also sign into your account to track your order or you can also contact our customer team to ask for help. The tracking number will be valid for your check within 48 hours after you receive the email. After your order is shipped out, a confirmation email with online tracking number and link will be sent to you. The tracking of your parcel is online traceable. If an item is returned because it was not deliverable due to an incorrect address, customer will have to be responsible for both the shipping and return charges. All parcels will be held for picking up if cannot be signed or delivered. Your cooperation will be much appreciated. So please provide us with the most up-to-date, accurate and detailed shipping information with your phone number for the shipping. Boxes and military addresses (APO, FPO) address via standard shipping. But currently, we could only ship to P.O.
Generally speaking, we don't support this kind of service. 3.Do You Ship To PO BOX(APO/FPO/DPO)Address? Large products, valuables, perishables, products with age-based restrictions, or items shipped via private carriers may require a physical mailing address or signature confirmation to be successfully delivered. But certain items can only be delivered to physical addresses. Please make sure we have your correct and current address for shipping and delivery. Please refer to our shipping policy for delivery times. Our products can be shipped from any of our warehouses (availability depends). Off-Road AutoParts has 2 warehouses (the United States and China). The time it takes to prepare your items for shipping is separate from the delivery time. Processing Time: Usually 1-5working days, Peak season 7-10 daysīefore we ship your order, we have to prepare your products, do strict quality-control tests and carefully package the items. Tax credits are subject to various limitations not within Volkswagen's control and are subject to change without notice.Receiving Time = Processing Time + Delivery Time All persons considering use of available tax credits should consult a tax advisor to determine eligibility based on their specific tax situation. Any available credits apply only on the original purchase of a qualifying vehicle and are not available in a lease transaction. This information does not constitute tax or legal advice. Incentives are subject to various limitations not within Volkswagen's control and are subject to change without notice. All persons considering use of available state incentives should consult a tax advisor or expert to determine eligibility. Interested parties should independently confirm the accuracy of the information before relying on it to make a purchase. Information provided through U.S Department of Energy Alternative Fuels Data Center for informational purposes only. Please visit the US Department of Energy Alternative Fuels Data Center for more information for tax credit eligibility /laws/ electric-vehicles-for-tax-credit Opens an external link
To understand the impact of the Act on your individual circumstances, we suggest consulting your tax advisor. Vehicles purchased and placed in service in 2022 are subject to the 200,000 unit cap (combined for all Volkswagen Group brands) before phase-out of the credit begins. Your individual income tax situation, as well as other factors, may prevent you from being eligible for or using all or part of any tax credit. Model Year 2023 Volkswagen ID.4 vehicles will be assembled in Chattanooga, TN and we are hopeful they will be certified and listed on the IRS.gov website to be eligible for a tax credit under the recently released IRS guidance. These state that for customers purchasing and taking possession of a qualifying electric vehicle after Augand before January 1, 2023, if final assembly of the vehicle occurs in North America and the vehicle qualifies under the previous law, the vehicle would qualify for a tax credit. The IRS recently updated the information on its website and issued frequently asked questions that provide helpful information.
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